“Kalidad’s customer service virtual assistant was a lifesaver for our busy e-commerce business. Our VA was highly organized and efficient, which helped us process orders and handle customer inquiries promptly. She was also proactive in identifying areas for improvement and implementing solutions to enhance our overall customer experience. Working with Kalidad was a great experience, […]
“We were hesitant to hire a virtual assistant for customer service, but Kalidad made the process easy and stress-free. Our VA was a quick learner and was able to adapt to our business needs seamlessly. She was highly skilled in email and chat support, which helped us provide timely and accurate responses to our customers.
Before working with Kalidad, our customer service was struggling to keep up with the volume of inquiries we were receiving. Hiring a virtual assistant from Kalidad was a game-changer for us. Our VA was able to handle a variety of tasks, including email and chat support, appointment scheduling, and order processing. We were impressed with
