Before working with Kalidad, our customer service was struggling to keep up with the volume of inquiries we were receiving. Hiring a virtual assistant from Kalidad was a game-changer for us. Our VA was able to handle a variety of tasks, including email and chat support, appointment scheduling, and order processing. We were impressed with her attention to detail, professionalism, and empathy for our customers. Working with Kalidad was a great experience, from the initial recruitment process to ongoing support and training.”